Privacy Policy

Last updated:

Introduction

Chivrealfloxarix respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our wardrobe consultation services.

Information We Collect

We collect information that you provide directly to us when you request wardrobe consultation services, including:

Personal identification information: name, email address, phone number
Style preferences and requirements shared during consultations
Body measurements and sizing information
Communication records and consultation notes
Payment information processed through secure third-party payment processors
Technical information: IP address, browser type, device information, and usage data collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

Providing wardrobe consultation services and personalized style recommendations
Communicating with you about appointments, consultations, and service updates
Processing payments and managing service transactions
Improving our services and developing new offerings
Analyzing website usage and user behavior to enhance user experience
Complying with legal obligations and protecting our legal rights
Marketing communications with your consent

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities, such as marketing communications
Contract Performance: To fulfill our contractual obligations when you engage our consultation services
Legitimate Interests: For business operations, service improvement, and fraud prevention
Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our business, such as payment processors, email service providers, and analytics platforms
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
Protection of Rights: To protect our rights, property, or safety, or that of our users or others
With Your Consent: When you explicitly authorize us to share your information

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices
Secure data storage and backup systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Your Rights and Options

You have the following rights regarding your personal information:

Access: Request access to your personal data and receive a copy of the information we hold about you
Rectification: Request correction of inaccurate or incomplete personal data
Erasure: Request deletion of your personal data under certain circumstances
Restriction: Request limitation of processing your personal data
Data Portability: Receive your personal data in a structured, commonly used format
Objection: Object to processing of your personal data based on legitimate interests
Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, please contact us using the contact information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal data from the European Economic Area to other countries, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the European Commission
Adequacy decisions by the European Commission
Other legally recognized transfer mechanisms

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

The nature of the information and the purpose for which it was collected
Legal and regulatory requirements
Business needs and operational requirements
Your requests for deletion or account closure

For example, consultation records may be retained for several years for service quality purposes, while marketing consent records may be retained until you withdraw consent.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Our website and services may integrate with third-party services that collect and process information. These services include:

Google Ads Conversion Tracking: Tracks conversions from Google Ads campaigns to measure advertising effectiveness
Google Ads Remarketing: Enables us to show relevant advertisements to users who have visited our website
Google Analytics: Analyzes website traffic and user behavior to improve our services
Google Maps API: Provides location services and map functionality on our website

These third-party services have their own privacy policies and data collection practices. We encourage you to review their privacy policies to understand how they handle your information.

Cookie Usage

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page with a revised "Last updated" date
Sending an email notification to registered users for significant changes
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy, please contact us at welcomeY3mxs9K1m or visit us at 5400 Paxton St, Harrisburg, PA 17111, United States.